We’re introducing a brand new way to collect authentic video reviews from your customers — now available in Labs!
Once enabled, you’ll find it inside
Reputation → Video Testimonials.
What’s New:
Create Video Collectors
Build customizable Video Collectors to collect testimonials through an engaging flow:
- Welcome Page – Introduce your business and invite participation.
- Questionnaire Page – Add up to 3 questions to guide customers. Users respond to these 3 questions one after the other.
- Attribution Page – Collect their Name, Email, and Phone Number.
- Thank You Page – Fully customizable closing screen.
Each collector can be branded with your logo, and customized background, text, accent and button colours.
Manage Collectors with Ease
- Create unlimited collectors per location.
- Clone collectors or copy URLs or sent as a review request for quick sharing.
- View all collectors and their respective submissions inside the Video Collectors section.
Send Video Review Requests
- Use the Send Review Request CTA to send a Video Collector link via Email, SMS, or WhatsApp.
- Choose a collector link from the Override Video Link dropdown.
- End users can record or upload videos directly from desktop or mobile — no app required!
- The Video Length is capped at 2 minute 30 seconds.
Manage and Download Responses
- All received videos appear in the Responses tab.
- Easily view and download video submissions.
Showcase in Review Widgets
- Display your collected video testimonials right inside your Review Widget!
- Filter by collector to show specific video sets.
- Choose from multiple layouts: List, Carousel, Grid, Slider, or Column.
Available in Labs Now!
Head to Settings → Labs → Video Testimonials to enable it.
Once enabled, access it from
Reputation → Video Testimonials
to start collecting and showcasing video reviews.Was this article helpful?
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